Refund policy

Returns & Exchanges — Jessie's Beauty Corner

We want you to love your hair. If something isn't right, we offer an exchange or store credit within 7 days of delivery.

To qualify, items must be unopened, unworn, and unaltered, with the original packaging, seals, and ties intact. For hygiene reasons, opened or used hair extensions, wigs, and haircare products cannot be returned.

To start an exchange, email us at jessiesbeautycorner@gmail.com within 7 days of delivery and we'll walk you through it. We do not offer cash refunds — approved returns are resolved with an exchange or store credit toward a future purchase.

Sale and clearance items are final sale. Orders cannot be cancelled once placed and confirmed. Customers are responsible for return shipping, unless we sent the wrong or a damaged item — in that case, we'll make it right.